Prices and the four questions, in one email.
The prices, the pilot terms and the four questions to put to any provider before you sign.
There are two costs: the device with its installation, paid once, and the subscription per vehicle, paid monthly. With us, the subscription price arrives by email the moment you ask, with no sales call, and the device with its installation is quoted for your vehicles. The harder part is comparing offers, because most providers in Serbia and Slovenia publish no price at all, and part of the cost only becomes visible in the terms and conditions.
Subscription price by email · no sales call needed to compare
The device and its installation are a one-time cost. The platform subscription is monthly and charged per vehicle. Those are two different items and an offer should show them separately.
Some providers merge them into a single monthly instalment in which the device is rented. The figure looks lower and there is nothing to pay up front, but the device never becomes yours, and the instalment does not drop once the hardware has long since paid for itself. If you choose that model, ask what happens to the device at the end of the contract.
The sensible minimum: SIM card and mobile data, device updates, platform access for several users, the mobile app, stored history and support. With us all of that is in the subscription, and history runs six months on Basic and twelve months on Pro and Fleet.
If any of it is billed separately, most often the SIM and the data, that is not a detail, it changes the whole comparison. Ask for it in writing in the offer rather than as a remark in a meeting.
What the subscription covers with us. Ask any provider for the same list in writing.
The price per vehicle is one number in a contract. What you actually pay over three years is often decided by the terms and conditions: contract length, automatic renewal, removal fees and the rules about who may touch the equipment.
These are not invented risks. The published terms of one of the larger providers in the region state that the contract renews automatically for the same period unless cancelled a month before it expires, that terminating before the twenty-fourth month carries a per-vehicle removal fee, and that only an authorised installer may fit the equipment, and otherwise the customer has to buy it outright. All of it is properly written and lawful, and none of it is visible in the price per vehicle.
So ask for the terms and conditions before you sign, not just the offer. If you cannot get them up front, that is already an answer.
The usual explanation is that the price depends on the vehicle and the configuration. For reading data off the vehicle itself that is true: what can be read really does differ from model to model. Reading data from the vehicle needs the Box CAN and Pro, and we confirm your model first.
For basic position tracking the argument does not hold. The SIM, the platform and the support cost the same whether the vehicle is a van or a passenger car. There the price need not wait for a meeting: we send it by email the moment you ask.
The monthly part is the number of vehicles times the plan's price per vehicle, which we send by email the moment you ask. The device with basic installation for each vehicle is paid once. All prices exclude VAT.
The one-time part comes in the offer, because vehicle type and installation conditions move it. The monthly part is fixed per vehicle and arrives by email.
The prices, the pilot terms and the four questions to put to any provider before you sign.
This guide tells you to see the terms before you sign, so here are ours, the same as on the pricing page.

If it is rented, the monthly instalment never ends and the equipment goes back at the end. If it is bought, it is yours once paid for, and that should be written in the offer, not assumed.
Ask about the term, the notice period, automatic renewal and any removal fee. Our answers are in the table above: cancel any time with 30 days' notice, and no removal fee.
The device has to send its data somewhere. If the SIM is not in the price, it is a separate monthly cost per vehicle and one that is easy to miss when comparing.
Billing should follow the number of vehicles being tracked. Ask what is charged when a vehicle leaves the fleet: removal, moving the device to another vehicle, or nothing.
In the short term renting is cheaper, because nothing is paid up front. Over three years buying is usually the better deal, and the device stays yours. With us the device is bought once, together with basic installation, and quoted for your vehicles.
Not on Basic: the price per vehicle is the same for any vehicle. Trucks and special vehicles go on Fleet, quoted per vehicle, device included. For the Veturo Box the one-time part comes in the offer, because the installation depends on the vehicle.
Yes. The pilot runs for 30 days on 2 vehicles without a subscription, for fleets of at least 5. You pay the two devices with installation at the normal price, and they stay yours whatever you decide. The pilot never turns into a contract by itself.
In the pilot we fit two devices and follow real use for 30 days. After that you have both numbers about your fleet and a concrete offer, with no obligation to continue.
Two vehicles from your fleet, tracked in daily work. No subscription for the 30 days.
You pay the two devices with installation at the normal price, and they stay yours whatever you decide.
Nothing to put down before the pilot, and nothing to remove after it.
The pilot never turns into a contract by itself. Fleets of 3–4 vehicles start as regular clients from day one.
We reply within one business day.